PatternSpace Support

Having a problem? Or perhaps you just want to contact us to say Hi. Then you're in the right place!

General Information

Frequently Asked Questions

A list of answers to our most common questions. Click Here

Terms of Service

By using this site you agree to abide by our Terms of Service

Content Policy

All patterns must adhere to this policy. See below. Click here

Press

Looking for an archive of our press releases? This is it! View All

Contact Us

Please use the form below or email us directly: support (at) patternspace (dot) co

Content Policy

PatternSpace is a marketplace for 3D models and community for 3D designers. Our goal is to enable designers to trade or share their work, and interact in a friendly, open and transparent environment. In order to maintain such environment, we ask PatternSpace users to follow several rules.

As defined in our End User License Agreement (EULA), by uploading a 3D model the user warrants that he or she holds intellectual property rights to the content. Since our members are selling or buying intellectual property themselves, we do not tolerate copyright infringement or violations of intellectual property rights on PatternSpace.co. We also do not support adult or violent content on PatternSpace in order to keep it a friendly place for everyone.

Therefore, in the EULA we ask you to only upload 3D models and other content where you own or have cleared intellectual property rights, and are not of violent or adult nature.

If you believe that a 3D model or any other content violates copyright or other intellectual property rights please use the procedure described below to report a violation. Alternatively, you can also report the violation in the product page next to the model. Once we receive a copyright infringement or illicit content notice, we investigate the notice and react within 48 business hours.

If you come across content of adult, violent or otherwise illicit nature, please report to PatternSpace at the address provided below.

Procedure for Reporting Intellectual Property Infringement

If you are a copyright owner, or the authorized representative of a copyright owner, you may report an alleged infringement by contacting PatternSpace with a written communication that includes substantially the following:

A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Identification of the material that is claimed to be infringing and that is to be removed. The identification has to be with sufficient detail so that PatternSpace would be capable of finding and verifying its existence, including the product name, user name and the URL of the content on PatternSpace.co.

Contact information of the notifier including e-mail address, telephone number and address.

A statement that the information in the notification is accurate, made under penalty of perjury, and that the notifier is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

To report an intellectual property infringement please contact: support (at) patternspace (dot) co